Remote Monitoring Service

As the title says you will receive complimentary remote support throughout the year. If we cannot find a resolution to any issues you may have remotely you will receive a discount on any truck roll that is required.
Normal service calls for any support start at $100, receive a 50% discount for any truck roll required covered under remote assistance. You will also receive 25% off of all services provided by Home AV Pros.
You'll have peace of mind throughout the year as home AV pro's monitors your Wi-Fi quality, network quality, ISP uptime and downtime. If they do find any issues you will be notified in a resolution will be made available.
Within 24 hours of any issues you will be contacted by a Home AV Pros technician. If they cannot resolve the issue remotely you will receive a discount on any truck roll required.
At the end of your remote service subscription (Annual) a Home AV Pros technician will be reaching out to you to schedule your free 1-year follow-up visit to see if there is any on-site issues or recommend any upgrades to your system.
Your remote service subscription will automatically renewal at the end of the year unless if you contact us to remove giving you peace of mind and ongoing remote assistance and monitoring.
Equipment not discounted

Remote Monitoring 

Sometimes, the smallest system issues can cause big problems – whether you’re watching late night TV or in the middle of a big party. Remote assistance means pros can now investigate and fix common problems without needing to meet you at home.

Ovrc Pro

OvrC Pro allow Home AV Pros to remotely manage many devices onsite without needing to be onsite. It connects into your network and is yours to keep even if you don’t continue with the yearly subscription and the in home APP is still functional for you to utilize.

Unifi Monitoring

With many of our Network / WiFi solutions you will also get the option for our team to monitor your network and Security backend remotely. 

All hardware is sold separately. Ask your design expert about how we can incorporate Remote Monitoring into your solution.
Home AV Pros
608-616-5529

7755 Bulrush Cir
Deforest, WI 53532

sales@homeavpros.com
Home AV Pros
608-616-5529

N19W24400 Riverwood Dr Suite 350 PMB 402, Pewaukee, WI 53072

sales@homeavpros.com
We're here to help reach out to us with all your questions.
Reach us at our contact us link above.
Our Service areas include but not limited to:
Madison
Middleton
Waunakee
Verona
Sun Prairie
Janesville
Delavan
Lake Geneva
Oconomowoc
Delafield
Hartland
Sussex
Waukesha
Pewaukee
Brookfield
New Berlin
Muskego
Milwaukee
Beloit
Rockford

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